Privacy Policy

Netra Institute, Pune

Netra Institute ("Netra Institute", "We", "Us", or "Our") is committed to protecting the privacy and security of every student, visitor, and user of our website, mobile application, and educational services.

This Privacy Policy explains how Netra Institute collects, uses, stores, and protects your personal information when you access our website, mobile applications, online learning platforms, test series, study materials, counselling services, and related educational offerings (collectively referred to as the "Platform").

By accessing or using the Platform, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Postal Address

• Educational Qualification

• Examination Preferences

• Government-issued Identification (where required)

• Payment Information

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Login Activity

• Cookies and Usage Data

Communication Data

• Emails

• Support Requests

• WhatsApp Messages

• Feedback Forms

• Survey Responses

How We Use Your Information

Netra Institute may use your information to:

• Provide educational services and course access.

• Verify student identity.

• Process registrations and payments.

• Deliver study materials and test series.

• Improve user experience and platform performance.

• Send notifications regarding classes, exams, results, and updates.

• Provide customer support.

• Conduct research and analytics to improve services.

• Comply with legal and regulatory requirements.

Data Security

Netra Institute employs administrative, technical, and physical security measures to safeguard user information against unauthorized access, misuse, disclosure, or loss. While we strive to protect all personal information, no online platform can guarantee absolute security.

Information Sharing

Netra Institute does not sell, rent, or trade personal information to third parties. Information may be shared only with:

• Authorized payment gateways

• Technology and hosting partners

• Government authorities when legally required

• Service providers assisting in delivering educational services

All such third parties are required to maintain confidentiality and security of user information.

Cookies Policy

Our Platform may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance learning experience

Users may disable cookies through browser settings, though certain Platform features may not function properly.

Data Retention

User information may be retained for the duration of active enrollment and for a reasonable period thereafter to comply with legal, regulatory, operational, and academic requirements.

Contact Us

For any questions regarding this Privacy Policy, users may contact:

Netra Institute
Pune, Maharashtra, India

Email: info@netrainstitute.in
Phone: +91 XXXXXXXXXX
Website: www.netrainstitute.in

Updates to Privacy Policy

Netra Institute reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on the official website and Platform.

Continued use of the Platform after any update constitutes acceptance of the revised Privacy Policy.